Website refers to LabQ Diagnostic Website, accessible from ![]() Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service. Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service. Orders mean a request by You to purchase Goods from Us. Goods refer to the items offered for sale on the Service. Bldg A, Suite 3L, Brooklyn, NY 11220.ĭevice means any device that can access the Service such as a computer, a cellphone or a digital tablet. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.įor the purposes of these Terms and Conditions:Īffiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.Īccount means a unique account created for You to access our Service or parts of our Service.Ĭountry refers to: New York, United StatesĬompany (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Labq Clinical Diagnostics, LLC, 140 58th St. The words of which the initial letter is capitalized have meanings defined under the following conditions. In addition to warning LabQ to update its website and signage and to instruct its employees to provide accurate information concerning turnaround times, the letter issued by Attorney General James requests that LabQ contact all of its customers who are currently awaiting COVID-19 test results to let them know when they can realistically expect to receive those results.Īttorney General James asks any consumer who believes a lab or other testing facility is making misleading statements about their turnaround time for COVID-19 test results to file a complaint online with the Office of the Attorney General’s Consumer Frauds and Protection Bureau or call the office at 1-80.Please read these terms and conditions carefully before using Our Service. Consumers need to have the proper information so they can decide whether to take a rapid or PCR test, as well as to make informed decisions when choosing a testing provider that can meet their needs.” LabQ and all other labs should ensure that they are giving consumers accurate information about when to expect test results. “LabQ’s own website states, ‘Turnaround Time Matters,’ but so does being honest with consumers. ![]() ![]() “With the Omicron wave hitting in the middle of the holiday season, New Yorkers need timely COVID-19 test results more than ever to make decisions about whether they can safely travel or gather with loved ones,” said Attorney General James. The letter notifies LabQ that New York law prohibits false advertising and instructs the company to immediately update its signage at testing sites and on the company’s website to accurately reflect how long individuals can expect to wait before receiving COVID-19 test results. ![]() NEW YORK – New York Attorney General Letitia James, late yesterday, issued a warning letter to LabQ Diagnostics, a Brooklyn-based laboratory with dozens of mobile locations across New York City, after learning that some consumers have been waiting over 96 hours for coronavirus disease 2019 (COVID-19) test results, even though the company advertises that consumers can expect results within 48 hours. Consumers Complaining of Waiting More Than 96 Hours forĬOVID-19 Test Results Despite Lab’s Promise of 48-Hour Turnaround
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